Contact us
Questions? We’re here 7 days a week.
Call, text, WhatsApp or email our Vancouver team, every day from 10 AM to 10 PM Pacific time.
Ways to reach us
Pick whatever is easiest for you
Chat with us
Send a message or a photo, for example of a damaged item, and we will answer in the chat.
info420express.ca@gmail.com
Best for wholesale, Rewards, account questions and anything that is not urgent.
Support hours
Mon – Sun, 10 AM – 10 PM
Pacific time. Same-day delivery in Metro Vancouver runs every evening from 4 to 10 PM.
Before you message us
Many answers are one click away
Where is my order?
Enter your order number and email on the Track Order page to see its status and tracking number.
How do I pay?
Interac e-Transfer, or cash on same-day local delivery. The Checkout Guide walks you through every step.
Something wrong with an item?
Contact us within 24 hours of delivery with your order number and a photo, and we will replace it or give store credit.
Ready to order?
Same-day delivery in Metro Vancouver, free over $99. Tracked mail order across Canada, free over $150. Adults 19+ only.